Telstra mobile plans review

Our verdict: You can get excellent network coverage on any mobile plan from Telstra but its premium prices may not always be worth it.

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise ' > Mariam Gabaji Navigate Mobile Phone Plans Telstra In this guide

Telstra mobile plans

Mobile phone providers

Telstra mobile plans review

Telstra boasts Australia's largest mobile network, which can be a key point of difference for those living in rural or regional areas.

The caveat is its prices can be steep, and not everyone will need the extra perks Telstra offers, like earning Telstra Plus points for rewards, getting the latest phone on a plan or taking advantage of its handy mobile app or streaming freebies.

If you're keen to stick to a budget, a smaller provider using the Telstra network may be a better option.

Pros

Cons

Compare Telstra SIM-only mobile plans

Compare Telstra phones on a plan

What do Australians think of Telstra mobile provider?

Based on Telstra mobile provider scores in Finder's 2024 Customer Satisfaction Awards.

Matt Corke

"I've been on a Telstra plan for years, after switching over from Optus due to poor coverage where I lived. Telstra was the only provider which was able to service the valley I lived in. You definitely do pay more of a premium for Telstra, but it comes with great coverage, in-store service and super-fast speeds. Plus, you earn Telstra rewards, which I've redeemed for things like headphones, smart-speakers and Google Pixel Earbuds. "

Matt Corke Finder crew member

Coverage

Telstra's 4G and 5G mobile network coverage is the widest in Australia and can be non-negotiable for people living in regional or remote parts of the country.

Its 4G network reaches 99.5% of the population, while its 5G network, still rolling out, currently covers 87% of Aussies.

If you're budget-conscious, consider smaller providers that use parts of Telstra's network. Boost Mobile is the only small provider with full access to Telstra's 4G and 5G networks, so that's a good place to start.

Bonus features

You'll certainly get access to some bells and whistles by signing up with Telstra (you would hope so given the prices!).

1. Data rollover on prepaid plans

Unused data going to waste is a shame. Telstra lets you roll over up to 200GB of data as long as you keep recharging your plan before it expires.

2. No excess charges

Its SIM-only plans won't ever give you a bill shock. That's because once you've exhausted your monthly data allowance your download speeds will simply slow to 1.5Mbps.

3. International calls and roaming

You'll get 300 minutes for international calls on all of Telstra's SIM-only plans.

You can also add international roaming, which is handy when you're travelling overseas. Telstra offers roaming packs for both prepaid and SIM-only plans that can be used across 80 countries.

Given there are multiple options available for different use cases, you can read all about them in detail in our guide.

4. Data sharing

You can bundle up to 5 accounts on Telstra's Essential and Premium SIM-only plans. So choose either one, select a Mobile Bundle Plan or a Data Bundle Plan and add it to your service.

5. Telstra Rewards

Telstra's rewards program allows you to earn points to redeem products available in its Rewards Store.

You'll earn 10 Telstra Plus points for every dollar you spend.

6. Streaming perks

Telstra's SIM-only plans often include streaming perks, though these can change from time to time.

Some variations include 2 months of BINGE and 4 months of Spotify Premium for new subscribers.

Customer service

You can reach Telstra's customer support through various means if you have a question or concern:

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Tried and tested. We give these plans a run for their money and listen to the feedback of the millions of Aussies who have used our plans comparison.

Frequently asked questions

Is a Telstra mobile plan worth it?

This largely depends on your budget and whether you need Telstra's extensive coverage based on where you live. Some might be drawn to its bonus features or prefer getting a phone on a plan with Telstra. However, if your primary concerns are price, coverage, and data, you could consider a smaller provider using Telstra's network to see if it's a better option.

What is Telstra's cheapest monthly plan?

The cheapest prepaid mobile plan from Telstra with a 28-day expiry will cost you $35 per recharge for 15GB (excluding promos). Its cheapest SIM-only plan costs $65 per month for 50GB of data.

Do seniors get a discount from Telstra?

Telstra's standard mobile plans don't offer specific discounts for seniors. However, eligible concession card holders might qualify for a discount on Telstra's Starter Mobile Plan. It's best to contact Telstra directly to check your eligibility and determine if the offer suits your personal needs.

Compare other products from Telstra

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Written by

Mariam Gabaji

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise More resources on Finder

Telstra mobile plans

Mobile phone providers

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Telstra, Optus or Vodafone: Which provider offers the most consistent speeds? All three networks talk about huge speeds, but which delivers the best results to consumers?

Telstra vs Optus vs Vodafone: Which is the best? Before you choose a mobile plan, it’s worth comparing the differences between Telstra's, Optus' and Vodafone's Australian mobile networks.

Ask a question

14 Responses

phil February 5, 2020

i have my own phone and get pre paid creit every fortninght and is costing me too much can I go on a plan with u guys

Nikki February 5, 2020

Hi Phil, Thanks for your comment and I hope you are doing well. Sorry to hear your current prepaid plan is costing you more money than expected. You can apply for a mobile plan with Telstra anytime. Simply choose the plan you want to get while filtering your options on top of the table in our page. Make sure you check the details of each plan carefully by reading the information on the “more details” tab. When you are ready, just click the GO TO SITE button and you will be brought to the main page of the telco provider. Hope this helps and feel free to reach out to us again for further assistance. Best,
Nikki

Greg October 27, 2019 Can I purchase a telstra pre-paid SIM plan? Joshua October 28, 2019 Finder

Hi Greg, Thanks for getting in touch with Finder. I hope all is well with you. 😃 Yes, you can purchase a Telstra prepaid SIM plan. Above, you will see a list of SIM plans. You can use our tables to know more about each plan’s details and descriptions. You can also use the filters to further narrow down your options. Once you’re done comparing, you can then click on the “Go to site” green button to learn more. I hope this helps. Should you have further questions, please don’t hesitate to reach us out again. Have a wonderful day! Cheers,
Joshua

B. April 3, 2019

Hi!
I simply need a sim that has a long expiry date, 12 months, for the cheapest price. I also need minimal data and calls provided. It will not be used every week. I’m finding it hard to locate, an option suitable for my needs, amongst all the other prepaid plans; or perhaps everything has changed and I’m unaware. Please note I will not use vodafone; directly or indirectly any more.
Thank you

Joshua April 9, 2019 Finder

Hi B., Thanks for getting in touch with Finder. I hope all is well with you. 😃 You may consider comparing long expiry prepaid plans based on their descriptions, price, and offers. Once you’re done comparing, click on the corresponding “Go to site” green button to learn more. I hope this helps. Should you have further questions, please don’t hesitate to reach out again. Have a wonderful day! Cheers,
Joshua

Lea July 16, 2017

I have an 87 year old mother in a nursing home and miss being able to talk to her on the phone. Looking for a deal with a mobile phone not prepaid with a phone with big buttons for her to use. Please help me. Currently have mobiles with Telstra

Harold July 18, 2017 Finder

Hi Lea, Thank you for your inquiry. You may want to consider the Mobile Plans for Seniors for your Mother. We also have a list of mobile phones that you may want to check. While we can’t provide a specific recommendation, but that list should be a good place to start your search for the right phone. I hope this information has helped. Cheers,
Harold

John May 26, 2017

Hi I’ve just set up a landline 1000gig data with Telstra. For $90 My question is can I get Netflix added to this deal for free or how much will it be extra?

jonathan.chan@findercrew.com May 29, 2017

Hi John! Thanks for the comment. Netflix is not part of your subscription with Tesltra bundle. If you wish to have it added , you can choose among these monthly subscriptions: Basic ($8.99), Standard ($11.99) or Premium ($14.99). You can check how they differ to each other by checking this link https://www.findershopping.com.au/internet-tv/netflix-australia. Also, you can proceed with the service application by clicking the “”See Content””green button. Hope this clarifies. Regards,
Jonathan

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